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Reviews

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Reviews from Real Customers

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John Carlson was the electrician & was efficient & very professional

John Carlson was the electrician & was efficient & very professional

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First crew came out did the crawl space. Nick ran a great team of guys. Carter came after to pull bricks and poured cement in our 1860…

First crew came out did the crawl space. Nick ran a great team of guys. Carter came after to pull bricks and poured cement in our 1860 celler . Great job looks great.

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John and Mike were great. Friendly professional and on time. Did great work as well. Thanks guys

John and Mike were great. Friendly professional and on time. Did great work as well. Thanks guys

Stephen Wallace

OBS

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They did a great job. Would recommend them

They did a great job. Would recommend them

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First Darin who came out to give us an estimate was very professional and thorough while examining our crawlspace. The crew that came out…

First Darin who came out to give us an estimate was very professional and thorough while examining our crawlspace. The crew that came out to do job were very professional and made our experience rather painless. Whatever they found wrong they took care of it. Thank you and cudos to this company and their employees.

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Wynn, melon & GAVYN came on time knocked the project out in 2 days communication was great all around satisfied recommending and referring…

Wynn, melon & GAVYN came on time knocked the project out in 2 days communication was great all around satisfied recommending and referring to all thanks again OBS!!

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Mike and John did great work leveling our walkway and doing concrete repairs at our residence. These guys were professional and showed…

Mike and John did great work leveling our walkway and doing concrete repairs at our residence. These guys were professional and showed great customer service.

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After my basement flooded from a drain back up, in July of 2023, and Pure Clean Water Removal Company with excellent results, dried my…

After my basement flooded from a drain back up, in July of 2023, and Pure Clean Water Removal Company with excellent results, dried my basement and noticed some mold in the corner, I called Ohio Basement Systems, and set an appointment with Joel Rhoads within days. I also called Ohio State Waterproofing and it took 2 weeks for an appt. To make a long story short, Joel Rhoads, an honest man that he is, advised to try a water backup plug that lets water drain, but it also plugs backup water from back flowing from a heavy rain. I only had water backup twice in 35 years. I never had actual water seepage through the foundation blocks. He also advised lifting the concrete, because it sunk a little from the outside corner where the mold was, and digging to waterproof that corner. On the other hand, Ohio State Waterproofing Co, with all their bells and whistles tried selling me their complete system, for an absorbent amount of money, and it was all (inside AND outside) or nothing for water seepage that I never had. All I may have been interested in was just outside waterproofing the foundation in that corner. I’m the type of person who tries by baby steps first. In this day of age, it is so hard to trust anyone, and to have come across Joel Rhoads, was a blessing. I believe he saved me a ton of money! I sincerely recommend Joel from Ohio Water Basement Systems for his honesty over greed.

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I had Alex Detloff come out to repair a sump pump system. Excellent customer service! Came out on a Saturday and went above and beyond to…

I had Alex Detloff come out to repair a sump pump system. Excellent customer service! Came out on a Saturday and went above and beyond to get me back up and running. Very courteous, knowledgeable, and was prompt! Thank you!

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JOHN AND MIKE CAME TO DO SOME CONCRETE LEVELING ON MY PATIO..THEY WENT TO WORK RIGHT AWAY, EXPLAINED ALL THINGS RELATED TO THE JOB….

JOHN AND MIKE CAME TO DO SOME CONCRETE LEVELING ON MY PATIO..THEY WENT TO WORK RIGHT AWAY, EXPLAINED ALL THINGS RELATED TO THE JOB. EXCELLENT COMMUNICATORS AND REPS OF YOUR COMPANY…

Janice Catanzarite

OBS

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Jason Hamblin was great! Gave us all the details and explained everything so well! We have such a better understanding of the water…

Jason Hamblin was great! Gave us all the details and explained everything so well! We have such a better understanding of the water proofing process now!

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Can't thank WYNN, MELON, GAVYN enough. They were extremely knowledgeable and professional. Very helpful and courteous. Totally…

Can't thank WYNN, MELON, GAVYN enough. They were extremely knowledgeable and professional. Very helpful and courteous. Totally outstanding, a real asset to Ohio Basement

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Rock solid good company. Have dealt with them in the past and have no complaints about their services and products.In fact, Aaron from Ohio …

Rock solid good company. Have dealt with them in the past and have no complaints about their services and products.In fact, Aaron from Ohio Basement Systems was here today to check and service my Super Sump dual pump with battery backup system that was worked extremely hard during last Wednesday's bad evening storm. All is good with it! Aaron is a real nice young man as well. Real good experience as usual with Ohio Basement Systems.Darrin Kocjancic

Darrin Kocjancic

OBS

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Ohio basement systems were gentleman and worked extremely hard everyday. I would recommend to anyone. Work is outstanding. Very satisfied…

Ohio basement systems were gentleman and worked extremely hard everyday. I would recommend to anyone. Work is outstanding. Very satisfied customer. Thanks to Melon, Gavin and Wynn.

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Larry Richard leeland and marquis

Larry Richard leeland and marquis

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very professional walk me thru what they were going to do

very professional walk me thru what they were going to do

winifred jacobs

OBS

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Kasey, Darrell, and Alex were very professional and kind. Very pleasant to work with and efficient! Would recommend to all my family and…

Kasey, Darrell, and Alex were very professional and kind. Very pleasant to work with and efficient! Would recommend to all my family and friends!!!

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John and Cody were here today and completed the cement floor settlement issue and with the PolyRenewal product they were able to correct…

John and Cody were here today and completed the cement floor settlement issue and with the PolyRenewal product they were able to correct the issue. They were well versed on the product and knowledgeable in what they were doing. I highly recommend them.

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We recently had our basement waterproofed by Zac, Alec and Jose. They were very professional and had the job completed on time. They…

We recently had our basement waterproofed by Zac, Alec and Jose. They were very professional and had the job completed on time. They frequently checked with us to see if we had any questions regarding the work being done.

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Chris was very punctual, professional, and informative. He is extremely knowledgeable and answered all of my questions in detail.

Chris was very punctual, professional, and informative. He is extremely knowledgeable and answered all of my questions in detail.

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The inspection by Brian Kingsmore today was excellent. Brian gave me information to make a decision on what would be best for me. I will be …

The inspection by Brian Kingsmore today was excellent. Brian gave me information to make a decision on what would be best for me. I will be using Ohio Basement Systems in the future.

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My salesman Kevin was fantastic at coming out and determining how best to handle a situation I was having at the house. He described his…

My salesman Kevin was fantastic at coming out and determining how best to handle a situation I was having at the house. He described his recommendations and listened to my concerns and ensured they were written into the contract. The foreman John and co-foreman William were absolutely great when it came time to do the work. They kept me posted on progress all through the job and finished ahead of schedule! They took the time to show me specifically what had been done and made sure before they left the house was cleaned up and I had no further questions for them. All in all fantastic work by the whole team, would definitely recommend working with the team again.

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John and Cody were fabulous at walking me through the whole process of lifting my livingroom and gargage. When i heard my walls connect to…

John and Cody were fabulous at walking me through the whole process of lifting my livingroom and gargage. When i heard my walls connect to my roof again i cried happy tears. They gave me a wonderful and educational experience. Thank you so much!! God bless!!

Sunshine Flowers

OBS

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Jeremi, Mike and Cody n came in to do some basement waterproofing. They were amazing. So friendly and hardworking. They did an amazing job

Jeremi, Mike and Cody n came in to do some basement waterproofing. They were amazing. So friendly and hardworking. They did an amazing job

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Loyd was very informative and honest in his appraisal of our situation

Loyd was very informative and honest in his appraisal of our situation

David & Charlotte Szucs

OBS

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Ethan and Darnell were prompt, professional, and willing to communicate whenever I had questions. The results of the work were very good.

Ethan and Darnell were prompt, professional, and willing to communicate whenever I had questions. The results of the work were very good.

Matthew Chevalier

OBS

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Their service people are always great. Today their technician David Farson came out to look at my basement dehumidifier (which I totally…

Their service people are always great. Today their technician David Farson came out to look at my basement dehumidifier (which I totally depend on). He was timely, efficient, and very courteous. He explained and went over everything. I really appreciate people you can rely on.

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Alex Detloff was very helpful, knowledgeable and personable. He went into great detail on the service he provided and made recommendations…

Alex Detloff was very helpful, knowledgeable and personable. He went into great detail on the service he provided and made recommendations for further service. We were very pleased with the service and would highly recommend Ohio Basement Systems.

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Robert, Matt, and Dylan came out today and stabilized my basement walls. Very happy with their service. They were courteous, and explained…

Robert, Matt, and Dylan came out today and stabilized my basement walls. Very happy with their service. They were courteous, and explained well what they were doing. Would definitely recommend these guys to anyone.

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Ohio Basement Systems were super professional, courteous, price effective, and friendly. Darin DeRosa not only explained things plainly but …

Ohio Basement Systems were super professional, courteous, price effective, and friendly. Darin DeRosa not only explained things plainly but did not push other services that we did not want. He was also very patient, knowing we were going through a refinance.The crew that came out to do the job actually called when they were running a little late, which was very nice. They did great work, were friendly and cleaned up completely after they were done.A+ to all involved!

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Today technician David Farson arrived at my home to do a yearly inspection of my Ohio Basement Waterproofing Sustem.He called in the…

Today technician David Farson arrived at my home to do a yearly inspection of my Ohio Basement Waterproofing Sustem.He called in the morning to give me an ETA and arrived on time. This young man is an absolute professional. He was polite, enthusiastic about his work, very knowledgeable, and answered all of our questions. He is truly an asset to Ohio Basement Systems. I would welcome this young man back for future inspections anytime.

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Chad was amazing. He came in, took his time, diagnosed our issue, explained everything patiently, and made me feel comfortable. We worked…

Chad was amazing. He came in, took his time, diagnosed our issue, explained everything patiently, and made me feel comfortable. We worked out financing options for our solution and the peace of mind is priceless. Do not go anywhere else, Ohio Basement Systems is great price, amazing service, and trustworthiness. I fully recommend!

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Chris Shewell was our technician for todays annual system inspection, which is now two years old. He thoroughly inspected the system and…

Chris Shewell was our technician for todays annual system inspection, which is now two years old. He thoroughly inspected the system and components, tightened our wall anchors and floor jacks to the appropriate levels and reconfigured several things to offer better operation of the sump pump and commercial grade dehumidifier. His knowledge and professionalism were much appreciated and we will request his service each and every year moving forward. He answered our questions and made sure we were fully satisfied with his service today. Thank you Ohio Basement Systems for providing a technician that clearly knows what he’s doing!

Vicki O'HARA (VSO)

OBS

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John and mike were awesome. Answered all our questions, and kept us updated on all they were doing(Polylifting).

John and mike were awesome. Answered all our questions, and kept us updated on all they were doing(Polylifting).

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Your technician Chris Shewell did the annal maintenance inspection for our basement waterproofing system installed last year. He was very…

Your technician Chris Shewell did the annal maintenance inspection for our basement waterproofing system installed last year. He was very thorough and set up the air system for a more efficient flow and relocated the control panel to a more convenient location on top. He explained how the air system could be put in an enclosure with ducting if we so desired. He told me the average life span I could expect for the pump backup battery and a replacement during the warranty period needs to be done by OBS to insure proper installation. Very appreciated information. We were quite pleased with the 5 star service he provided. Scott and Joanne Krebs

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Our crawlspace was the source of a great deal of humidity our house. Ohio Basement Systems covered the earthen floor with thick plastic…

Our crawlspace was the source of a great deal of humidity our house. Ohio Basement Systems covered the earthen floor with thick plastic sheeting, secured at the top edges to the foundation. They also installed a dehumidifier in the crawspace to help dry out the structure and maintain lower humidity.One year later, during an annual inspection (included in initial cost) we asked that the dehumidifier be repositioned — it was in contact with floor joists and, when running, causing an annoying vibration throughout the house. Technician Alex D. was able to resolve the issue and the house is now not only drier but quieter than before. We are very happy with the work done.

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Darin DeRosa did our basement inspection and explained how they could stop the water leaking in our foundation and repair the damage. He…

Darin DeRosa did our basement inspection and explained how they could stop the water leaking in our foundation and repair the damage. He was very accommodating returning messages and even making return visits to our home to assist us through this process.

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Great timely profession water proofing of large crack in foundation that was allowing water to seep in.

Great timely profession water proofing of large crack in foundation that was allowing water to seep in.

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Brian Kingsmore from Ohio Basement Systems came out and did an evaluation and estimate for basement waterproofing for my home. He was…

Brian Kingsmore from Ohio Basement Systems came out and did an evaluation and estimate for basement waterproofing for my home. He was extremely thorough in his explanations of the different options for my home. After he left, I felt like I understood why the water problem in basement even exists. Thanks Brian!!

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Ohio Basement Systems sent Kevin out to look at our basement to see what we needed to do about our mini flooding. He was so professional…

Ohio Basement Systems sent Kevin out to look at our basement to see what we needed to do about our mini flooding. He was so professional and was able to get us financed at a reasonable rate and payment plan.The team of professionals they sent to do the job was so professional, understanding, and seemed like genuine people to have in your home. I was thoroughly impressed with their work. They work very well as a team. They are super respectful. They speak and greet you with a smile. They were fast and efficient. They even cleaned up after themselves. They were patient with explaining everything so I understood what their job entailed. They did such good work and I was so pleased I wanted to rave about their service.If you are needing anything done Ohio Basement Systems is your company, and be SURE to request by name the team of: Sean, Justin, and Ferro. They are a really, really, a good team. Since I have owned my home for a year their team work and presence was the best I have had in my home thus far. God forbid I need anything else done I am definitely be requesting them by name.

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Eathon, Darnell and Troy did a awesome job. I would recommend this crew at any time. Worked all day took pictures to show me made the…

Eathon, Darnell and Troy did a awesome job. I would recommend this crew at any time. Worked all day took pictures to show me made the driveway picture perfect. Answered there phones and got back to me every time they deserve 10 stars and a raise. Keep up the good work.

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Lloyd was a great salesman! I would hire him in one second! This guy is a true definition of good salesman!

Lloyd was a great salesman! I would hire him in one second! This guy is a true definition of good salesman!

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Wet basement remediation can be handled by digging the outside perimeter of the home 🏡 and installing both drainage and applying sealant;…

Wet basement remediation can be handled by digging the outside perimeter of the home 🏡 and installing both drainage and applying sealant; an expensive and disruptive method. Since our 64 year old home already had moisture damage in the finished portion of the basement, we concluded the Ohio BS method of removing all of the wet interior wall damage and trenching inside for their proprietary drainage panels would prove most effective. During our initial consult with Kevin, the process sounded complicated, but in two working days a crew of six men who each day communicated their arrival time and intentions, completed the entire project. Ken, Owen and Kalen covered our personal basement contents with plastic and Mitchell, Rocco and Antwane removed an excessive amount of the damaged walls and concrete material. They installed their complete drainage system and a modern sump that continues to drain water 💦 from outside the home, the air conditioning condensate, water softener / filter flush, dehumidifiers and utility sink. The peace of mind in not having any one of these water sources Again create floor, wall or furniture damage is worth the expense and temporary inconvenience. OBS transferable, all time warranty is a Plus !

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The whole process was very professional and very friendly. John, who did the actual work was great and informative as was the gentleman…

The whole process was very professional and very friendly. John, who did the actual work was great and informative as was the gentleman that initially came out to do the inspection and created the quote. Highly recommended.

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We had our basement waterproofed by Wynn, Melon and Gavyn. They were professional and brought us up to speed on each process step by step….

We had our basement waterproofed by Wynn, Melon and Gavyn. They were professional and brought us up to speed on each process step by step. Helped us understand the corrective procedures they applied and what we should monitor afterward.They came on time, finished on time and cleaned up thoroughly with great results. We would highly recommend this team to our friends and neighbors. Esther and Ron Orlando

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Richard, Ken, KJ, Kalen did a great job waterproofing our basement. That’s lots of hard work! Very friendly and easy to work with. Cleaned…

Richard, Ken, KJ, Kalen did a great job waterproofing our basement. That’s lots of hard work! Very friendly and easy to work with. Cleaned up everything.

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Brian Kingsmore was very informative, very patient, and took time to make sure we understood what was going and the problem that may occur…

Brian Kingsmore was very informative, very patient, and took time to make sure we understood what was going and the problem that may occur if not addressed inside and outside our home. Thank you Brian you rock!

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We worked with multiple teams from Ohio Basement Systems to resolve the foundation problems on our century home. All teams were…

We worked with multiple teams from Ohio Basement Systems to resolve the foundation problems on our century home. All teams were communicative, professional, on time and conscientious about the work they were doing to our home. I didn't expect so much professionalism at every point. The teams included: Kevin Townsend, Robert Baser, Rashawn Dickson and their teams: Dylan, Matt and Ovid.

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After experiencing water in our basement 4 separate times in a single month, we called Ohio Basement Systems and they promptly returned our …

After experiencing water in our basement 4 separate times in a single month, we called Ohio Basement Systems and they promptly returned our call and scheduled a visit within 3 days. We were impressed by the company’s lifetime transferable warranty. We were able to schedule the work within 2 weeks and we’re fortunate to have the very professional and knowledgeable crew of Rashawn, Ovid and Cody. They were a pleasure to work with and our dog is really going to miss them!

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Guys did a great job, on time, courteous, kept me informed every step of the way. Highly recommend. Richard, Alec, Larry, Dwight are a…

Guys did a great job, on time, courteous, kept me informed every step of the way. Highly recommend. Richard, Alec, Larry, Dwight are a great crew to work with. Very friendly and professional.

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The business was responsive to my needs, communicated clearly and promptly. The team (Wynn and Mike) that did the work was efficient and…

The business was responsive to my needs, communicated clearly and promptly. The team (Wynn and Mike) that did the work was efficient and thorough. They told me what to expect (noise, time). They did the work then explained it to me in a way that I can understand. They cleaned up and left the place cleaner than it was before. Wynn and Mike did an excellent job, I am glad that I went with Ohio Basement Systems.

Jeanne Goldstein

OBS

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Rashawn did a great job and was very personable! I’d definitely recommend him.

Rashawn did a great job and was very personable! I’d definitely recommend him.

David Sponseller

OBS

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Brian Kingsmore came out to assess my basement situation and give me a thorough quote. He was very professional and did a great job of…

Brian Kingsmore came out to assess my basement situation and give me a thorough quote. He was very professional and did a great job of educating me about what was happening and how their system could help.

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Showed up on time. Did what they were supposed to do. Cleaned up their mess. Put appliances back. They were awesome. The job looks…

Showed up on time. Did what they were supposed to do. Cleaned up their mess. Put appliances back. They were awesome. The job looks awesome.👍👍👍

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Lloyd Wollmershauser came out in the middle of a storm. Once the rain cleared he was able to help us with deciding which way to go. Lloyd…

Lloyd Wollmershauser came out in the middle of a storm. Once the rain cleared he was able to help us with deciding which way to go. Lloyd was super helpful and informative. Highly recommend talking to Lloyd for all your concrete leveling needs. Thank you!

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Brian Kingsmore was very helpful and informative. I learned a lot about my basement and the history of how basement waterproofing has…

Brian Kingsmore was very helpful and informative. I learned a lot about my basement and the history of how basement waterproofing has changed.

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Service was great. Workers were very professional

Service was great. Workers were very professional

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John and Cody from Ohio Basement Systems did an awesome job with lifting the driveway and caulking the cracks. Looks as good as new. Very…

John and Cody from Ohio Basement Systems did an awesome job with lifting the driveway and caulking the cracks. Looks as good as new. Very professional. They were on time and explained everything well before and after the work.

Ohio Basement Systems Service Map

Our Locations

Mansfield

1 Marion Ave, Suite 309
Mansfield, OH 44903
(567) 275-8588

Twinsburg

7950 Bavaria Rd.
Twinsburg, OH 44087
(330) 235-1229

Westlake

159 Crocker Park Blvd, 4th floor
Westlake, OH 44145
(330) 235-1229

Willowick

35475 Vine St, Suite 216,
Willowick, OH 44095
(440) 332-4339

Youngstown

8531 Market St.
Youngstown, OH 44512
(330) 400-3783