A contractor who’s worth their salt should be insured and bonded. Without this, you’ll get into problems if anything goes wrong. The contractor should be bonded so you won’t have to shoulder the cost of any risks that may arise from their basement repairs.
Find out whether they have worker’s compensation and liability insurance. Worker’s compensation covers hospital bills for on-site injuries employees may suffer and lost wages related to their injuries. Liability insurance, on the other hand, covers physical damage to your neighbor’s property while the contractor is working in your home and medical treatment for any injuries. Their insurer will compensate for any items the contractor breaks.
If you can get a warranty on your latest appliance, why can’t you get it with your basement project? Find out whether the company offers labor and material warranties. Good basement contractors will provide you with a solid warranty after repairs have been completed. It’s a sign they know mistakes can happen and are willing to deal with them. A labor warranty will protect you financially, meaning you won’t pay for any problem that pops up before the warranty period lapses.
Your contractor should be a fantastic communicator. In other words, they should respond to emails fast and answer your calls. Also, they should be good listeners, taking note of the issues and seeking clarification to understand your concerns before making recommendations. Any contractor who ignores your emails or calls or brushes off your concerns isn’t worth your time and money.
Having any basement repairs in your home could mean some downtime and inconvenience. Find someone who can spot and fix leaks quickly or who can work with your timelines. Unless the situation is dire, the basement waterproofing contractor should give you a reasonable timeline. Anyone who keeps you waiting for weeks doesn’t care about your basement.
A lot of contractors offer complimentary quotes after performing a free initial basement inspection. Understand what their quotes entail. Generally, quotes pinpoint the underlying moisture issues and highlight the measures or steps to fix them. They also include a price estimate for the waterproofing job or repairs, the cost of materials or equipment required, and project timelines and activities. With a written quote, you can secure a loan to finance the repairs or file an insurance claim later on.
Check out online reviews in places such as Yelp, Google My Business, and Facebook. You’ll get to know what customers think of the basement waterproofing contractors you’ve identified, their services, timelines, and level of professionalism. It’s the easiest way to weed out contractors that masquerade as real experts.
Finding the right contractor to fix a leaky basement may take some time, but it’s well worth it. Don’t rush anything, read the fine print, ask questions, and seek recommendations. This way, you won’t go wrong.
If you’re looking for a professional waterproofing contractor in Cleveland, OH, get in touch with Ohio Basement Systems. We have skilled technicians who resolve underlying issues and turn your damp and moldy basement into a dry, mold-free, and usable space. Schedule a free basement repair inspection and get a free quote today.